Privacy policy

Introduction

Welcome to our website dedicated to staff placement services in the health sector (hereinafter referred to as “the Site”). Protecting your personal information is a priority for us. This privacy policy (hereinafter referred to as “the Policy”) explains how we collect, use, disclose, and protect your personal information in accordance with the Act respecting the protection of personal information in the private sector (Quebec Law 25).

This Policy does not apply to third-party websites, including those that can be accessed by clicking on links that may be found on our Site. If you visit a third-party website, it will have its own policies that we invite you to review before submitting your personal information, if applicable.

Privacy officer for personal information protection

We have designated a Privacy Officer for Personal Information Protection responsible for ensuring compliance with Law 25 within our organization.

If you would like to learn more about the protection of your personal information, exercise your rights, or file a complaint, please contact Bogdan Petrescu, our Privacy Officer for Personal Information Protection, at the following contact details:

Collection of personal information

We only collect personal information that you voluntarily provide when you:

  • Register or create an account on our platform via a link from our Site.
  • Complete the contact form or submit your resume.

The types of personal information collected may include:

  • Identity information: first name, last name.
  • Contact information: address, email address, phone number.
  • Professional details: resume, qualifications, work experience.
  • Other information: any information you choose to share in your communications with us.

We do not knowingly collect personal information from minors.

Use of personal information

We use your personal information for the following purposes:

  • To provide and improve our healthcare staff placement services.
  • To respond to your inquiries.
  • To establish, maintain, and enhance our business relationships with you.
  • To conduct statistical analyses to optimize our offerings, if you have consented.
  • To comply with our legal and regulatory obligations.
  • For any other purpose authorized by law or to which you consent.

We are committed to ensuring the confidentiality and security of your personal information by implementing appropriate measures to prevent unauthorized access or misuse of your data.

Disclosure of personal information

We limit access to your personal information only to our employees and agents whose functions require it. We may also disclose your personal information to third parties when required by law, or to service providers.

We disclose your personal information to third parties only in the following circumstances:

  • With your explicit consent
  • To comply with a legal or regulatory obligation
  • To protect our rights, property, or safety

We implement appropriate measures to ensure the protection of your personal information, including the adoption of specific contractual measures and limitations on the sharing of your data.

Transfer of personal information outside Québec

As part of our operations, we may share your personal information with business partners outside of Quebec.

In cases where your personal information is shared outside of Quebec, we conduct a privacy impact assessment and establish contractual commitments to ensure the confidentiality of this information.

Security of personal information

The personal information we collect is kept confidential in accordance with applicable laws. If you choose to provide us with personal information by email or through a form on our Site, this data will only be used to respond to your request, while ensuring its confidentiality.

The personal information we collect is stored on secure servers that are situated in data centers in Quebec. This location allows us to ensure optimal protection of your personal information and to comply with the applicable legal standards for privacy protection.

We take reasonable security measures to protect your personal information from loss, theft, unauthorized access, disclosure, reproduction, use, or modification. These measures include:

  • Encryption of sensitive data
  • Restriction of access to personal information to employees who need it to perform their duties
  • Continuous training of our staff on personal information protection.

Retention of personal information

We retain your personal data only for the time necessary to achieve the purposes for which it was collected and to comply with our legal and regulatory obligations. After this period, your personal information will be securely destroyed, deleted, or anonymized, in accordance with our data retention policy.

Rights of access and correction of personal information

You have the right to access your personal information and request corrections if it is inaccurate or incomplete. Where applicable, you also have the right to withdraw your consent to the use or disclosure of your personal information.

To exercise these rights, please contact our Privacy Officer for Personal Information Protection at the following address: bogdan.petrescu@sosinfirmiere.com.

Cookies and similar technologies

We use cookies to improve your navigation and ensure the smooth operation of certain essential features of our Site.

We only use strictly necessary cookies and do not collect any data for advertising or analytical purposes.

Cookies marked as “necessary” are automatically stored on your browser because they are required for the basic functionality of the Site.

Cookie Preferences and Essential Functions

Necessary Always active

Necessary cookies are files stored on your device that are needed for the basic operation of the Site. For example, they enable user session management, site security, and access to essential features. These cookies are essential for the Site ‘s operation and cannot be disabled in our system. They do not store any personally identifiable information.

Contact us

If you have any questions or concerns regarding this Policy or our personal information protection practices, please contact our Privacy Officer for Personal Information Protection at the following address: bogdan.petrescu@sosinfirmiere.com.

Policy Changes

We reserve the right to modify this Policy at any time. Any changes will be posted on this page with an update date. We encourage you to regularly review this page to stay informed of any changes to our Policy. Continuing to use our Site constitutes your acceptance of this Policy and any updates.

The last update date of the Policy is September 30, 2024.

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